Quality, safety and security

Quality control: We ask all guests to fill out a service questionnaire. The questionnaires are handed over to the guests during the welcome meeting or at the start of the tour and collected at the end of the tour. Moreover, we are happy to receive feedback in any other form, aiming to help us to maintain and raise the standards of our product.

Safety and security
Safety and security is a major priority in all our operations. We only use suppliers that guarantee the same. We carefully check the insurance and operating license of all our suppliers.